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Author Topic: Attention AOL users  (Read 6508 times)
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Uncle Mxy
Superman Squad
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Posts: 809

« Reply #8 on: November 26, 2005, 09:46:26 PM »

<sigh>  I used to have a few "live" contacts at AOL, but they've cashed out their options and are in various stages of retirement.  I know how to get AOL's attention if necessary, but probably not over a relatively-minor matter like this one.  Their postmaster stuff is theoretically read by some human beings, but I suspect it's heavily pre-processed (e.g. "don't elevate this to a human's queue unless 100 requests about a particular site are made in a day.")

I remember back when AOL had _one_ Internet postmaster, and he was forked off from their overall sysadmin team because email had become too large to have scattered as a "team" function.  I actually met the guy, doing some consulting work on a prototype that AOL didn't end up turning into a service at the time.  He was starting to realize they needed a 7x24 resource for the "postmaster" role, after a minor typo in a complex file for email configuration ( for Unix geeks) led to a story in the WSJ and a stock price warble.  This was before the "popularity" of spam, email viruses, etc. and he was already quite overwhelmed simply by the sheer magnitude of AOL's growth at that time.
Jimmy Olsen Fan Club
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« Reply #9 on: August 03, 2007, 12:52:21 AM »

Hey, I'm glad you're back. I kept going to the old site and getting the parked domain page until a friend pointed me to the new server. Whew! I thought we'd lost you forever.

Anyway, I just got an error a few minutes ago that asked me if I wanted to download the "index.php" file when I click on the "reply" button. Looks like the new server needs a bit of a shakedown cruise. Smiley

I've been reading the AOL issue with some interest. I had a similar problem on my server, almost exactly a year ago. Here's my solution:

I had the issue with Joomla, but if I remember correctly, SMF has a similar set up for mail and the link above may explain your problem. It's kind of a long read, and maybe more technically-oriented than you might want, so here's the shorthand part:


Ok, that was an easy one! Smiley

Joomla can send e-mail automatically to users three ways:

   1. PHP Mail Function
   2. Sendmail
   3. SMTP Server

Each has its advantages, but the first two (apparently) have one, big problem: They both send mail out with in the “Return-Path” line! This works just fine, so long as you tell Joomla to send out all mail using that e-mail address, and as long as that domain name is not a VIRTUAL domain.

In reality, your webserver wants only one domain name to call itself. It recognizes all the others I use, but for default uses, including sending e-mail through PHP or the sendmail program, it chooses the first one listed in the /etc/hosts file. In my instance, that’s Simple, doesn’t offend anyone, and works well as a generic domain. Virtual domains are any additional domains you want to add (i.e. That’s where AOL (and a few other ISP’s) run into a problem with the way it’s done. If the “Return-Path” address doesn’t match the “From:” address, it’s automatically marked as spam and rejected.

Using the SMTP option forces the server to insert the e-mail address used in the “From:” line into the “Return-Path” line. Problem solved!

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